1. Scope and provider
This End User Licence Agreement (EULA) is between you and YUMA IT PTY LTD (ABN 62 684 389 839, ACN 684 389 839), trading as Yuma IT. Our registered address is 49 Phillip Ave, Watson ACT 2602, Australia.
This EULA applies to a commercial DingoDocs build, image, update, documentation, or support entitlement supplied under a quote, order form, private offer, marketplace listing, or other ordering document (an Order). It should be read with the Terms and Conditions, Privacy Policy, and Refund Policy.
The DingoDocs community source distribution is licensed separately under the Apache License 2.0. This EULA does not remove rights granted under an applicable open-source licence. Commercial images, marketplace entitlement features, support, services, and branding may have additional rights and restrictions under this EULA and the Order.
2. Acceptance and authority
You accept this EULA by accepting an Order, subscribing through a marketplace, downloading, deploying, accessing, or using commercial DingoDocs. If you act for an organisation, you confirm that you have authority to bind it.
If you do not accept this EULA, do not deploy or use the commercial software. Contact us before use if an authorised procurement document requires different terms.
3. Licence grant
During the licence term, subject to payment and the Order, we grant you a limited, non-exclusive, non-transferable licence to install, run, and use commercial DingoDocs for your internal professional security-assessment, reporting, remediation, and related business activities.
The licence is limited to the organisations, accounts, environments, users, capacity, regions, and deployment model stated in the Order. Your employees and contractors may use DingoDocs on your behalf if they follow this EULA and you remain responsible for their use.
4. Licence restrictions
Except where an applicable open-source licence or law expressly permits it, you must not:
- copy, resell, rent, lease, sublicense, distribute, or commercially host the commercial software for a third party;
- circumvent marketplace entitlement, licence validation, identity, tenant, approval, audit, or security controls;
- reverse engineer or decompile proprietary portions of a commercial build, except to the limited extent law does not allow this restriction;
- remove ownership, licence, attribution, or security notices;
- use DingoDocs to access, test, collect from, or interfere with systems without authority; or
- use our names, marks, or commercial materials in a way that suggests endorsement or ownership.
5. Customer systems and authorised use
DingoDocs is designed for customer-controlled deployment. Unless an Order assigns a responsibility to us, you are responsible for infrastructure, configuration, backups, identity, access, network controls, credentials, integrations, retention, recovery, and updates.
You must obtain all permissions required for each assessment, target, evidence item, scanner import, client collaboration, and remediation activity. DingoDocs supports professional work but does not grant testing authority or replace legal, risk, or security judgement.
6. Customer Data
You retain ownership of scope records, evidence, findings, reports, configurations, and other content submitted to DingoDocs (Customer Data). You grant us only the rights reasonably needed to provide support or services requested under an Order.
We do not receive Customer Data merely because you deploy DingoDocs in your own environment. If you provide Customer Data for support or engage us to host or manage DingoDocs, the Order, documented instructions, applicable law, and any data processing agreement govern that handling.
7. Third-party services and open source
DingoDocs can connect to identity, storage, email, scanner, AI, cloud, marketplace, and other third-party services. You are responsible for their accounts, fees, permissions, configuration, and terms.
Open-source components are governed by their own licence notices. If an open-source licence gives you broader rights for that component, those rights continue.
8. Updates, support, and changes
We may provide fixes, security updates, and new versions during the term. You must apply supported security updates within a reasonable time. Support scope and response targets are limited to the Order.
We may change features to address security, law, third-party dependencies, or product development. We will not materially reduce paid functionality during a fixed term without reasonable notice, unless an urgent security or legal issue requires faster action.
9. Fees, term, and renewal
Fees, taxes, licence term, metering, capacity, renewal, and payment are set out in the Order or marketplace offer. A subscription renews only as stated there.
Marketplace billing and cancellation are also subject to the marketplace provider’s terms and processes. Our posted Refund Policy preserves rights that cannot lawfully be excluded.
10. Consumer guarantees and warranties
Nothing in this EULA excludes, restricts, or modifies a guarantee, right, warranty, or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.
Except for non-excludable rights and an express promise in an Order, commercial DingoDocs is supplied as available. We do not promise uninterrupted or error-free operation, compatibility with every environment or integration, detection of every issue, or achievement of a certification, security, compliance, or business outcome.
11. Liability
Neither party excludes liability that cannot lawfully be excluded. Subject to that, neither party is liable for indirect or consequential loss, or loss of profit, revenue, opportunity, goodwill, anticipated savings, or data, except to the extent caused by its breach of confidentiality, privacy obligations, fraud, or wilful misconduct.
To the extent permitted by law, each party’s total aggregate liability connected with an Order is limited to fees paid or payable under that Order in the 12 months before the event giving rise to the claim. This limit does not apply where law does not permit it, to unpaid fees, or to infringement of the other party’s intellectual property.
Where law permits a remedy to be limited, our liability is limited, at our option, to resupplying the affected goods or services, paying the cost of resupply, repairing or replacing the affected goods, or paying the cost of repair or replacement.
12. Suspension and termination
We may suspend licence services we control where reasonably necessary to address a security threat, unlawful use, material breach, marketplace entitlement failure, or undisputed overdue fees after notice. We will limit suspension where practical.
Either party may terminate for a material breach not remedied within 20 business days after written notice, or immediately for insolvency. When the Order ends, commercial licence rights end, accrued fees remain payable, and you remain responsible for exporting and deleting data from customer-controlled systems.
13. General
The Order prevails over this EULA to the extent of a direct conflict. A marketplace term applies to marketplace billing or fulfilment unless it expressly changes another contract term. If a term is unenforceable, it is read down or severed and the remainder continues.
This EULA is governed by the laws of the Australian Capital Territory, Australia. The parties submit to the non-exclusive jurisdiction of its courts. Mandatory laws elsewhere continue where they cannot be excluded.
Questions and notices may be sent to hello@yumait.com.au, 49 Phillip Ave, Watson ACT 2602, Australia, or through our contact page.